I need help troubleshooting my equipment
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I need help troubleshooting my equipment

In the rare event that your equipment stops functioning as expected, find the solution in just a few clicks.

Terminal not printing

Device is frozen or stuck on processing

Equipment isn't charging

How to force stop the terminal?

Payanywhere card reader not connecting

Card reader cannot read cards successfully

Card reader lost connection with my phone/tablet

Clover troubleshooting

Square troubleshooting

First Data troubleshooting

Heartland troubleshooting