I need help troubleshooting my equipment
In the rare event that your equipment stops functioning as expected, find the solution in just a few clicks.
Device is frozen or stuck on processing
My device is not getting any data
Device keeps getting signed out of session
How to force stop the terminal?
Payanywhere card reader not connecting
Card reader cannot read cards successfully
Card reader lost connection with my phone/tablet
Card reader isn't responding
Forgot or reset your password
How do I restart or reboot my terminal?
First Data troubleshooting
Bank of America troubleshooting