How do I reset my Ingenico Lane 7000?

The Ingenico Lane 7000 is a durable, customer-facing payment terminal built for high-traffic retail. It supports EMV chip, contactless, PIN entry, and signature capture, with a bright touchscreen and robust connectivity options. Periodic resets can resolve minor glitches and help maintain consistent uptime for any lane 7000 Ingenico deployment.

Reasons to reset include system freezing or sluggish response, network or host communication errors, application timeouts or failed updates, and peripherals not responding (PIN pad, barcode, or signature capture). Resets can also clear cached data after configuration changes on your lane 7000.

Benefits of occasional maintenance and resets include improved responsiveness, clearing temporary faults without a full reinstall, fewer checkout interruptions, and a clean baseline before software updates or network changes. Sekure can recommend a maintenance cadence tailored to your environment and specific Ingenico Lane 7000 needs.

How to perform a soft reset?

Restarts the device without clearing settings on the lane 7000 Ingenico terminal.

Ensure no transaction is in progress.
Press F and enter the default password.
Press O (green button) to confirm the password and access the Admin Menu.
Select the Restart Terminal option.
Wait for the terminal to return to the idle or payment screen.

How to perform a hard reset?

Forces a full power cycle and may require reinitialisation by your processor or support team.

Press and hold the .,#* key and < (yellow key) simultaneously
Wait until the device powers off.