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How do I force stop a smart terminal?
If your smart terminal has frozen or becomes stuck on processing, you may need to force stop your terminal
To force stop your terminal:
- Open the device settings.
- Find and tap on apps.
- Locate and tap on the Payanywhere app.
- Tap force stop, then tap ok.
- Tap clear data and tap ok. This will not erase any of your Payanywhere data.
- Reboot the terminal and log into the Payanywhere app.
This article applies to the following smart terminals:
- Smart Terminal Mini (A60)
- Smart Terminal Mini (A77)
- Smart Keypad (A80) and Smart Keypad Plus (A80 and SP30)
- Smart POS+ (E700)
- Smart Terminal (A920)
- Smart Flex (E600)