--- title: Processing & transactions | Support Hub description: View support information on payment processing and reporting with a focus on practical guidance for merchants and your business. --- [Skip to content](https://support.sekuremerchants.com/processing-transactions#main-content) - [English](https://support.sekuremerchants.com/processing-transactions) - [Español](https://support.sekuremerchants.com/es/procesamiento-y-transacciones) English Show submenu for translations ![sekure-logo-gif-b-m.gif\]](https://support.sekuremerchants.com/hs-fs/hubfs/Logos/sekure-logo-gif-b-m.gif?width=120&height=52&name=sekure-logo-gif-b-m.gif) - [Support Hub](https://support.sekuremerchants.com/) Open main navigation Close main navigation - [Support Hub](https://support.sekuremerchants.com/) - - [English](https://support.sekuremerchants.com/processing-transactions) - [Español](https://support.sekuremerchants.com/es/procesamiento-y-transacciones) English Show submenu for translations - [Contact us](https://sekuremerchants.com/contact-us/) [Contact us](https://sekuremerchants.com/contact-us/) Hello. 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[Processing & transactions](https://support.sekuremerchants.com/processing-transactions) # Processing & transactions View support information on payment processing and reporting with a focus on practical guidance for merchants and your business. - [Why have I not received my deposits?](https://support.sekuremerchants.com/why-have-i-not-received-my-deposits) - [How can I get clarity on my processing statement?](https://support.sekuremerchants.com/how-can-i-get-clarity-on-my-processing-statement) - [How do I pre-authorize a transaction?](https://support.sekuremerchants.com/pre-authorize-a-transaction) - [Tickets and tabs](https://support.sekuremerchants.com/how-to-use-tickets-and-tabs) ## View payment and fee information - [How do I access Payments Hub's transaction, customer, and sales reports?](https://support.sekuremerchants.com/how-do-i-access-transaction-customer-and-sales-reports-on-payments-hub) - [How do I initiate a chargeback dispute process in Payments Hub?](https://support.sekuremerchants.com/how-do-i-view-a-dispute-chargeback-on-payments-hub) - [How to view deposits on Payments Hub](https://support.sekuremerchants.com/how-to-view-deposits-on-paymenthub) - [How do I view transactions on Payments Hub?](https://support.sekuremerchants.com/how-do-i-view-transactions-on-payments-hub) ## High volumes and transactions - [Why is additional information needed for transactions over high amounts?](https://support.sekuremerchants.com/why-is-additional-information-needed-for-transactions-over-high-amounts) - [What should I do if I am going over the monthly volume?](https://support.sekuremerchants.com/what-should-i-do-if-i-am-going-over-the-monthly-volume) - [How do I change my high-ticket amount?](https://support.sekuremerchants.com/how-do-i-change-my-high-ticket-amount) - [How do I find transactions on Payments Hub?](https://support.sekuremerchants.com/how-do-i-find-transactions-on-payments-hub) ## Accepting payments - [How to accept payments in the virtual terminal on Payments hub?](https://support.sekuremerchants.com/how-to-accept-payments-in-the-virtual-terminal-on-paymentshub) - [How do I accept split payments?](https://support.sekuremerchants.com/how-do-i-split-payments-on-the-payanywhere-app) - [How do I take and process offline transactions?](https://support.sekuremerchants.com/how-to-process-offline-transactions) - [Can I process a transaction outside of the United States?](https://support.sekuremerchants.com/can-i-process-a-transaction-outside-of-the-united-states) - [How to add discounts and tips?](https://support.sekuremerchants.com/how-to-adjust-tips) ## NFC Payments - [How do I accept contactless (NFC) payments on my First Data FD150 terminal?](https://support.sekuremerchants.com/how-do-i-accept-contactless-nfc-payments-on-my-fd150-terminal) - [How do I accept contactless payments on my Smart Terminal?](https://support.sekuremerchants.com/how-do-i-accept-contactless-payments-on-my-smart-terminal) ## How to process a refund or void a transaction - [How do I process a refund on my Ingenico terminal?](https://support.sekuremerchants.com/how-do-i-process-a-refund-on-my-ingenico-terminal) - [How to issue a refund or void a transaction in Payments Hub](https://support.sekuremerchants.com/how-to-issue-a-refund-or-void-a-transaction-in-payment-hub) - [How do I reverse a transaction on my Ingenico terminal?](https://support.sekuremerchants.com/how-do-i-reverse-a-transaction-on-my-ingenico-terminal) - [How to void or refund a transaction on Payanywhere](https://support.sekuremerchants.com/how-to-void-or-refund-a-transaction-on-payanywhere) ## Quickbooks integration - [Connecting to QuickBooks](https://support.sekuremerchants.com/how-do-i-connect-quickbooks-to-payanywhere) - [Payanywhere merchants can now connect to Chargezoom](https://support.sekuremerchants.com/how-do-i-connect-my-payanywhere-and-quickbooks-accounts-to-chargezoom) - [How do I sync my transactions from Payanywhere to QuickBooks?](https://support.sekuremerchants.com/how-do-i-sync-my-transactions-from-payanywhere-to-quickbooks) - [How to connect Biller Genie to QuickBooks](https://support.sekuremerchants.com/equipment/how-do-i-connect-quickbooks-to-biller-genie) - [Getting started with your equipment](https://support.sekuremerchants.com/getting-started-with-your-equipment#main-content) - [Smart Terminal Mini (A77)](https://support.sekuremerchants.com/getting-started-with-your-equipment#smart-terminal-mini-a77) - [Smart Terminal Mini (A60)](https://support.sekuremerchants.com/getting-started-with-your-equipment#smart-terminal-mini-a60) - [Smart Keypad (A80) and Smart PINPad Pro (SP30)](https://support.sekuremerchants.com/getting-started-with-your-equipment#smart-keypad-a80-and-smart-pinpad-pro-sp30) - [Smart POS+ (E700)](https://support.sekuremerchants.com/getting-started-with-your-equipment#smart-pos-e700) - [Smart Terminal (A920)](https://support.sekuremerchants.com/getting-started-with-your-equipment#smart-terminal-a920) - [Smart Flex (E600)](https://support.sekuremerchants.com/getting-started-with-your-equipment#smart-flex-e600) - [First Data FD150 Terminal](https://support.sekuremerchants.com/getting-started-with-your-equipment#first-data-fd150-terminal) - [Ingenico Desk 3500 Terminal](https://support.sekuremerchants.com/getting-started-with-your-equipment#ingenico-desk-3500-terminal) - [Payments Hub Virtual Terminal](https://support.sekuremerchants.com/getting-started-with-your-equipment#payments-hub-virtual-terminal) - [Payanywhere App](https://support.sekuremerchants.com/getting-started-with-your-equipment#payanywhere-app) - [Authorize.net gateway](https://support.sekuremerchants.com/getting-started-with-your-equipment#authorize-net-gateway) - [Cluster](https://support.sekuremerchants.com/getting-started-with-your-equipment#cluster) - [Wellnessliving](https://support.sekuremerchants.com/getting-started-with-your-equipment#wellnessliving) - [Payanywhere 2-in-1 card readers](https://support.sekuremerchants.com/getting-started-with-your-equipment#payanywhere-2-in-1-card-readers) - [Payanywhere 3-in-1 card readers|](https://support.sekuremerchants.com/getting-started-with-your-equipment#payanywhere-3-in-1-card-readers) - [Ingenico Move 5000 Terminal](https://support.sekuremerchants.com/getting-started-with-your-equipment#ingenico-move-5000-terminal) - [Ingenico Desk 2600](https://support.sekuremerchants.com/getting-started-with-your-equipment#ingenico-desk-2600) - [How do I manage online payments?](https://support.sekuremerchants.com/how-do-i-manage-online-payments#main-content) - [Payments Hub virtual terminal](https://support.sekuremerchants.com/how-do-i-manage-online-payments#payments-hub-virtual-terminal) - [I need help troubleshooting my equipment](https://support.sekuremerchants.com/i-need-help-troubleshooting-my-equipment#main-content) - [Terminal not turning on](https://support.sekuremerchants.com/i-need-help-troubleshooting-my-equipment#terminal-not-turning-on) - [Terminal not printing](https://support.sekuremerchants.com/i-need-help-troubleshooting-my-equipment#terminal-not-printing) - [Slow equipment](https://support.sekuremerchants.com/i-need-help-troubleshooting-my-equipment#slow-equipment) - [Device is frozen or stuck on processing](https://support.sekuremerchants.com/i-need-help-troubleshooting-my-equipment#device-is-frozen-or-stuck-on-processing) - [Equipment isn't charging](https://support.sekuremerchants.com/i-need-help-troubleshooting-my-equipment#equipment-isnt-charging) - [My device is not getting any data](https://support.sekuremerchants.com/i-need-help-troubleshooting-my-equipment#my-device-is-not-getting-any-data) - [Device keeps getting signed out of session](https://support.sekuremerchants.com/i-need-help-troubleshooting-my-equipment#device-keeps-getting-signed-out-of-session) - [How to force stop the terminal?](https://support.sekuremerchants.com/i-need-help-troubleshooting-my-equipment#how-to-force-stop-the-terminal) - [Payanywhere card reader not connecting](https://support.sekuremerchants.com/i-need-help-troubleshooting-my-equipment#payanywhere-card-reader-not-connecting) - [Card reader cannot read cards successfully](https://support.sekuremerchants.com/i-need-help-troubleshooting-my-equipment#card-reader-cannot-read-cards-successfully) - [Card reader lost connection with my phone/tablet](https://support.sekuremerchants.com/i-need-help-troubleshooting-my-equipment#card-reader-lost-connection-with-my-phone-tablet) - [Card reader isn't responding](https://support.sekuremerchants.com/i-need-help-troubleshooting-my-equipment#card-reader-isnt-responding) - [Forgot or reset your password](https://support.sekuremerchants.com/i-need-help-troubleshooting-my-equipment#forgot-or-reset-your-password) - [How do I restart or reboot my terminal?](https://support.sekuremerchants.com/i-need-help-troubleshooting-my-equipment#how-do-i-restart-or-reboot-my-terminal) - [Clover troubleshooting](https://support.sekuremerchants.com/i-need-help-troubleshooting-my-equipment#clover-troubleshooting) - [Square troubleshooting](https://support.sekuremerchants.com/i-need-help-troubleshooting-my-equipment#square-troubleshooting) - [First Data troubleshooting](https://support.sekuremerchants.com/i-need-help-troubleshooting-my-equipment#first-data-troubleshooting) - [Heartland troubleshooting](https://support.sekuremerchants.com/i-need-help-troubleshooting-my-equipment#heartland-troubleshooting) - [Ingenico troubleshooting](https://support.sekuremerchants.com/i-need-help-troubleshooting-my-equipment#ingenico-troubleshooting) - [Bank of America troubleshooting](https://support.sekuremerchants.com/i-need-help-troubleshooting-my-equipment#bank-of-america-troubleshooting) - [Maintenance & updates](https://support.sekuremerchants.com/maintenance-updates#main-content) - [How do I care for the printer on my device?](https://support.sekuremerchants.com/maintenance-updates#how-do-i-care-for-the-printer-on-my-device) - [How can I update software on my device?](https://support.sekuremerchants.com/maintenance-updates#how-can-i-update-software-on-my-device) - [Equipment care](https://support.sekuremerchants.com/maintenance-updates#equipment-care) - [Receipts](https://support.sekuremerchants.com/maintenance-updates#receipts) - [Find my response & error code](https://support.sekuremerchants.com/find-my-response-error-code#main-content) - [General Codes on your POS](https://support.sekuremerchants.com/find-my-response-error-code#general-codes-on-your-pos) - [First Data specific error codes](https://support.sekuremerchants.com/find-my-response-error-code#first-data-specific-error-codes) - [Merchant services](https://support.sekuremerchants.com/merchant-services#main-content) - [Funding](https://support.sekuremerchants.com/merchant-services#funding) - [My payment expert](https://support.sekuremerchants.com/merchant-services#my-payment-expert) - [PCI Plus](https://support.sekuremerchants.com/merchant-services#pci-plus) - [Rates & fees](https://support.sekuremerchants.com/rates-fees#main-content) - [My statements](https://support.sekuremerchants.com/rates-fees#my-statements) - [Pricing](https://support.sekuremerchants.com/rates-fees#pricing) - [Processing & transactions](https://support.sekuremerchants.com/processing-transactions#main-content) - [View payment and fee information](https://support.sekuremerchants.com/processing-transactions#view-payment-and-fee-information) - [High volumes and transactions](https://support.sekuremerchants.com/processing-transactions#high-volumes-and-transactions) - [Accepting payments](https://support.sekuremerchants.com/processing-transactions#accepting-payments) - [NFC Payments](https://support.sekuremerchants.com/processing-transactions#nfc-payments) - [How to process a refund or void a transaction](https://support.sekuremerchants.com/processing-transactions#how-to-process-a-refund-or-void-a-transaction) - [Quickbooks integration](https://support.sekuremerchants.com/processing-transactions#quickbooks-integration) - [My profile with Sekure](https://support.sekuremerchants.com/my-profile-with-sekure#main-content) - [Tax information](https://support.sekuremerchants.com/my-profile-with-sekure#tax-information) - [Managing my account](https://support.sekuremerchants.com/my-profile-with-sekure#managing-my-account) - [I need to close my account](https://support.sekuremerchants.com/my-profile-with-sekure#i-need-to-close-my-account) - [Equipment](https://support.sekuremerchants.com/my-profile-with-sekure#equipment) - [Refer-a-friend](https://support.sekuremerchants.com/my-profile-with-sekure#refer-a-friend) - [Home](https://sekuremerchants.com/) - [Equipment](https://sekuremerchants.com/equipment/) - 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