How do I process a refund on my Ingenico terminal?

Steps to process a refund on your Ingenico terminal

1. Press “2” on the terminal.
2. Select "credit" on the next screen.
3. Enter the amount and press the green “enter” button.
4. Insert the card and the terminal will dial out to process the refund.

This article applies to the following terminals:

• Ingenico Desk 3500
• Ingenico iCT220