- Support Hub
- Processing & transactions
-
Getting started with your equipment
- Smart Terminal Mini (A77)
- Smart Terminal Mini (A60)
- Smart Keypad (A80) and Smart PINPad Pro (SP30)
- Smart POS+ (E700)
- Smart Terminal (A920)
- Smart Flex (E600)
- First Data FD150 Terminal
- Ingenico Desk 3500 Terminal
- Payments Hub Virtual Terminal
- Payanywhere App
- Authorize.net gateway
- Cluster
- Wellnessliving
- Payanywhere 2-in-1 card readers
- Payanywhere 3-in-1 card readers|
-
How do I manage online payments?
-
I need help troubleshooting my equipment
- Terminal not turning on
- Terminal not printing
- Slow equipment
- Device is frozen or stuck on processing
- Equipment isn't charging
- My device is not getting any data
- Device keeps getting signed out of session
- How to force stop the terminal?
- Payanywhere card reader not connecting
- Card reader cannot read cards successfully
- Card reader lost connection with my phone/tablet
- Card reader isn't responding
- Forgot or reset your password
- How do I restart or reboot my terminal?
- Clover troubleshooting
- Square troubleshooting
- First Data troubleshooting
- Heartland troubleshooting
- Ingenico troubleshooting
- Bank of America troubleshooting
-
Maintenance & updates
-
Find my response & error code
-
Merchant services
-
Rates & fees
-
Processing & transactions
-
My profile with Sekure
How can I get clarity on my processing statement?
Understanding your processing statement is crucial. It provides a breakdown of your transactions, fees, and other important details
Request a statement review
If you're unsure about certain aspects of your processing statement, don't hesitate to reach out to our customer support team. They are trained to assist merchants and can provide personalized guidance tailored to your specific questions or concerns.
Our support team would examine your processing statement in detail with you to identify any discrepancies, errors, or areas of confusion. This hands-on approach can offer valuable insights and help you understand your statement more thoroughly.
Contact our support team for help with your statement.