- Support Hub
- I need help troubleshooting my equipment
- Card reader lost connection with my phone/tablet
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Getting started with your equipment
- Smart Terminal Mini (A77)
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- Pay Anywhere 2-in-1 card readers
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How do I manage online payments?
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I need help troubleshooting my equipment
- Terminal not turning on
- Terminal not printing
- Slow equipment
- Device is frozen or stuck on processing
- Equipment isn't charging
- My device is not getting any data
- Device keeps getting signed out of session
- How to force stop the terminal?
- Payanywhere card reader not connecting
- Card reader cannot read cards successfully
- Card reader lost connection with my phone/tablet
- Card reader isn't responding
- Forgot or reset your password
- How do I restart or reboot my terminal?
- Clover troubleshooting
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Quickbooks Integration
My card reader keeps losing connection to my device
- Press the power on button to turn the card reader on again.
- The card reader will automatically reconnect with your smartphone or tablet.
- If the card reader is at a lower battery level, please use the USB cable to charge it.
- Ensure the card reader is within the reception range to your smartphone or tablet.
This article applies to the card readers:
- Payanywhere 2-in-1 Card Reader
- Payanywhere 3-in-1 Card Reader