My device is not getting any data

Why is my smart terminal not getting any data?

When using any of our smart terminals, it's important to have a stable and secure internet connection. Public or mobile hotspots may not provide the necessary stability for uninterrupted transactions and can pose a security risk for both you and your customers. We recommend using a reliable and secure internet connection to ensure a smooth and secure payment process. This can be achieved through a dedicated internet connection or a secure Wi-Fi network. By doing so, you can trust that your transactions will be processed quickly and accurately without any interruptions or security concerns.

This article applies to the following smart terminals:

  • Smart Terminal Mini (A60)
  • Smart Terminal Mini (A77)
  • Smart Keypad (A80)  and Smart Keypad Plus (A80 and SP30)
  • Smart POS+ (E700)
  • Smart Terminal (A920)
  • Smart Flex (E600)