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Managing my account
Getting started with your equipment
Smart Terminal Mini (A77)
Smart Terminal Mini (A60)
Smart Keypad (A80) and Smart PINPad Pro (SP30)
Smart POS+ (E700)
Smart Terminal (A920)
Smart Flex (E600)
First Data FD150 Terminal
Ingenico Desk 3500 Terminal
Payments Hub Virtual Terminal
Payanywhere App
Authorize.net gateway
Cluster
Wellnessliving
Payanywhere 2-in-1 card readers
Payanywhere 3-in-1 card readers|
How do I manage online payments?
Payments Hub virtual terminal
I need help troubleshooting my equipment
Terminal not turning on
Terminal not printing
Slow equipment
Device is frozen or stuck on processing
Equipment isn't charging
My device is not getting any data
Device keeps getting signed out of session
How to force stop the terminal?
Payanywhere card reader not connecting
Card reader cannot read cards successfully
Card reader lost connection with my phone/tablet
Card reader isn't responding
Forgot or reset your password
How do I restart or reboot my terminal?
Clover troubleshooting
Square troubleshooting
First Data troubleshooting
Heartland troubleshooting
Ingenico troubleshooting
Bank of America troubleshooting
Maintenance & updates
How do I care for the printer on my device?
How can I update software on my device?
Equipment care
Receipts
Find my response & error code
General Codes on your POS
First Data specific error codes
Merchant services
Funding
My payment expert
Rates & fees
My statements
Pricing
Processing & transactions
View payment and fee information
High volumes and transactions
Accepting payments
NFC Payments
How to process a refund or void a transaction
Quickbooks integration
My profile with Sekure
Tax information
Managing my account
I need to close my account
Equipment
Refer-a-friend
Back to home
Support Hub
My profile with Sekure
Managing my account
Getting started with your equipment
Smart Terminal Mini (A77)
Smart Terminal Mini (A60)
Smart Keypad (A80) and Smart PINPad Pro (SP30)
Smart POS+ (E700)
Smart Terminal (A920)
Smart Flex (E600)
First Data FD150 Terminal
Ingenico Desk 3500 Terminal
Payments Hub Virtual Terminal
Payanywhere App
Authorize.net gateway
Cluster
Wellnessliving
Payanywhere 2-in-1 card readers
Payanywhere 3-in-1 card readers|
How do I manage online payments?
Payments Hub virtual terminal
I need help troubleshooting my equipment
Terminal not turning on
Terminal not printing
Slow equipment
Device is frozen or stuck on processing
Equipment isn't charging
My device is not getting any data
Device keeps getting signed out of session
How to force stop the terminal?
Payanywhere card reader not connecting
Card reader cannot read cards successfully
Card reader lost connection with my phone/tablet
Card reader isn't responding
Forgot or reset your password
How do I restart or reboot my terminal?
Clover troubleshooting
Square troubleshooting
First Data troubleshooting
Heartland troubleshooting
Ingenico troubleshooting
Bank of America troubleshooting
Maintenance & updates
How do I care for the printer on my device?
How can I update software on my device?
Equipment care
Receipts
Find my response & error code
General Codes on your POS
First Data specific error codes
Merchant services
Funding
My payment expert
Rates & fees
My statements
Pricing
Processing & transactions
View payment and fee information
High volumes and transactions
Accepting payments
NFC Payments
How to process a refund or void a transaction
Quickbooks integration
My profile with Sekure
Tax information
Managing my account
I need to close my account
Equipment
Refer-a-friend
My profile with Sekure
Find guidance on how to manage your account and equipment, including financial and operational aspects.
Tax information
Where is my 1099k?
Managing my account
Where can I get support with my equipment?
How do I update my business address?
How do I add a new card type?
How do I add and additional location to my Sekure account?
How to change my bank account information?
Where is my equipment?
How do I find my merchant ID?
See more
I need to close my account
How do I cancel my account with Sekure?
Do you cover the early termination fee?
Equipment
How do I return my equipment?
Refer-a-friend
Do you have a refer-a-friend program?
Sekure’s refer-a-friend program FAQs