--- title: How do I return my equipment? description: Find out how to return your equipment with our complete guide from Sekure Payment Experts. --- X [Skip to content](https://support.sekuremerchants.com/how-do-i-return-my-equipment#main-content) English Show submenu for translations ![sekure-logo-gif-b-m.gif\]](https://support.sekuremerchants.com/hs-fs/hubfs/Logos/sekure-logo-gif-b-m.gif?width=120&height=52&name=sekure-logo-gif-b-m.gif) - [Support Hub](https://support.sekuremerchants.com/) Open main navigation Close main navigation - [Support Hub](https://support.sekuremerchants.com/) - English Show submenu for translations - [Contact us](https://sekuremerchants.com/contact-us/) [Contact us](https://sekuremerchants.com/contact-us/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Support Hub](https://support.sekuremerchants.com/?hsLang=en) 2. [My profile with Sekure](https://support.sekuremerchants.com/my-profile-with-sekure?hsLang=en) 3. [Equipment](https://support.sekuremerchants.com/my-profile-with-sekure?hsLang=en#equipment) # How do I return my equipment? ## If it’s time to return your old equipment follow this quick guide ![Shipping-Address](https://support.sekuremerchants.com/hs-fs/hubfs/Shipping-Address.png?width=350&height=350&name=Shipping-Address.png)Ensuring a timely return of your [equipment](https://sekuremerchants.com/equipment) means that there will be no fees applied to your account.  ### Step 1: Prepare your package(s) Different equipment must be returned to different locations.  Find your equipment below, and prepare a **separate box** for each mailing address that applies to your product(s).   | #### **For Payanywhere or First Data equipment, mail to:** | | --- | | North, 250 Stephenson Highway Troy, Michigan 48083 | Use the above mailing address if you have any of the following Payanywhere or First Data equipment, including: | - PAX Smart Terminal (A920)  - PAX Smart POS (E500)  - PAX Smart Terminal Mini (A60) - PAX Smart Terminal Mini (A77) - PAX Smart Flex (E600)  - PAX Smart POS+ (E700)  - PAX Smart PINPad Pro (A80 + A30) | - Payanywhere Storefront  - Payanywhere printer  - Payanywhere cash drawer  - Payanywhere Samsung tablet  - Payanywhere 3-in-1 card reader | - First Data FD150  - First Data RP10  - First Data FD130  - First Data FD35 PIN Pad | | --- | --- | --- |   | #### **For Verifone or Ingenico equipment, mail to:** | | --- | | POS Portal Distribution 1627 Main Ave, Ste 1 Sacramento, CA 95838 | Use the above mailing address if you have Verifone or Ingenico equipment including: | - Verifone Vx520  - Verifone Vx680  - Verifone Vx805 PIN pad | - Ingenico ICT 220  - Ingenico ICT 250  - Ingenico Desk 3500 | | --- | --- | ### ![Shipping-RMA](https://support.sekuremerchants.com/hs-fs/hubfs/Shipping-RMA.png?width=350&height=350&name=Shipping-RMA.png)Step 2: Indicate your RMA # In order to properly track your return, it’s important to write the RMA #(s) associated with your equipment on two or more sides of the box **as well as on a slip of paper inside the box**.  #### **For example:** **![RMA Label](https://support.sekuremerchants.com/hs-fs/hubfs/RMA%20Label.png?width=336&height=71&name=RMA%20Label.png)** ### Step 3: Mail package(s) and keep the tracking number handy Once you’ve put each piece of equipment into the appropriately labeled box, you’re ready to go! After shipping your equipment, be sure to keep the tracking number in a safe place for future reference. If you have any questions, [contact us](https://sekuremerchants.com/contact-us) or call [1 (866) 710-7384.](tel:18667107384) **Reminder:** Different equipment must be returned to different locations. Prepare a separate box for each mailing address that applies to you.   - [Getting started with your equipment](https://support.sekuremerchants.com/getting-started-with-your-equipment?hsLang=en#main-content) - [Smart Terminal Mini (A77)](https://support.sekuremerchants.com/getting-started-with-your-equipment?hsLang=en#smart-terminal-mini-a77) - [Smart Terminal Mini (A60)](https://support.sekuremerchants.com/getting-started-with-your-equipment?hsLang=en#smart-terminal-mini-a60) - [Smart Keypad (A80) and Smart PINPad Pro (SP30)](https://support.sekuremerchants.com/getting-started-with-your-equipment?hsLang=en#smart-keypad-a80-and-smart-pinpad-pro-sp30) - [Smart POS+ (E700)](https://support.sekuremerchants.com/getting-started-with-your-equipment?hsLang=en#smart-pos-e700) - [Smart Terminal (A920)](https://support.sekuremerchants.com/getting-started-with-your-equipment?hsLang=en#smart-terminal-a920) - [Smart Flex (E600)](https://support.sekuremerchants.com/getting-started-with-your-equipment?hsLang=en#smart-flex-e600) - [First Data FD150 Terminal](https://support.sekuremerchants.com/getting-started-with-your-equipment?hsLang=en#first-data-fd150-terminal) - [Ingenico Desk 3500 Terminal](https://support.sekuremerchants.com/getting-started-with-your-equipment?hsLang=en#ingenico-desk-3500-terminal) - [Payments Hub Virtual Terminal](https://support.sekuremerchants.com/getting-started-with-your-equipment?hsLang=en#payments-hub-virtual-terminal) - [Payanywhere App](https://support.sekuremerchants.com/getting-started-with-your-equipment?hsLang=en#payanywhere-app) - [Authorize.net gateway](https://support.sekuremerchants.com/getting-started-with-your-equipment?hsLang=en#authorize-net-gateway) - [Cluster](https://support.sekuremerchants.com/getting-started-with-your-equipment?hsLang=en#cluster) - [Wellnessliving](https://support.sekuremerchants.com/getting-started-with-your-equipment?hsLang=en#wellnessliving) - [Payanywhere 2-in-1 card readers](https://support.sekuremerchants.com/getting-started-with-your-equipment?hsLang=en#payanywhere-2-in-1-card-readers) - 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