- Support Hub
- My profile with Sekure
- I need to close my account
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Getting started with your equipment
- Smart Terminal Mini (A77)
- Smart Terminal Mini (A60)
- Smart Keypad (A80) and Smart PINPad Pro (SP30)
- Smart POS+ (E700)
- Smart Terminal (A920)
- Smart Flex (E600)
- First Data FD150 Terminal
- Ingenico Desk 3500 Terminal
- Payments Hub Virtual Terminal
- Payanywhere App
- Authorize.net gateway
- Cluster
- Wellnessliving
- Payanywhere 2-in-1 card readers
- Payanywhere 3-in-1 card readers|
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How do I manage online payments?
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I need help troubleshooting my equipment
- Terminal not turning on
- Terminal not printing
- Slow equipment
- Device is frozen or stuck on processing
- Equipment isn't charging
- My device is not getting any data
- Device keeps getting signed out of session
- How to force stop the terminal?
- Payanywhere card reader not connecting
- Card reader cannot read cards successfully
- Card reader lost connection with my phone/tablet
- Card reader isn't responding
- Forgot or reset your password
- How do I restart or reboot my terminal?
- Clover troubleshooting
- Square troubleshooting
- First Data troubleshooting
- Heartland troubleshooting
- Ingenico troubleshooting
- Bank of America troubleshooting
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Maintenance & updates
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Find my response & error code
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Merchant services
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Rates & fees
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Processing & transactions
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My profile with Sekure
How do I cancel my account with Sekure?
We’re sorry to hear you’re considering canceling your merchant services with us. Our goal is to provide you with the best solutions customized to your unique needs and support you with payment processing expertise.
To cancel your account, please give us a call at 1-866-710-7832 – one of our Payment Experts is happy to help work things out.
Why do you need to contact us?
We need to speak with you directly in order to process your cancellation request and ensure you are informed of any details relating to your account.
Tip: Keep your Payment Experts informed about any changes to your business, so they can tailor solutions that best meet your evolving needs.