I need help troubleshooting my equipment
      In the rare event that your equipment stops functioning as expected, find the solution in just a few clicks.
      
      
      
        
      
        
      
        
      
        
          Device is frozen or stuck on processing
          
         
      
        
      
        
          My device is not getting any data
          
         
      
        
          Device keeps getting signed out of session
          
         
      
        
          How to force stop the terminal?
          
         
      
        
          Payanywhere card reader not connecting
          
         
      
        
          Card reader cannot read cards successfully
          
         
      
        
          Card reader lost connection with my phone/tablet
          
         
      
        
          Card reader isn't responding
          
         
      
        
          Forgot or reset your password
          
         
      
        
          How do I restart or reboot my terminal?
          
         
      
        
      
        
      
        
          First Data troubleshooting
          
         
      
        
          Heartland troubleshooting
          
         
      
        
      
        
          Bank of America troubleshooting