- Support Hub
- Getting started with your equipment
- Payments Hub Virtual Terminal
-
Getting started with your equipment
- Smart Terminal Mini (A77)
- Smart Terminal Mini (A60)
- Smart Keypad (A80) and Smart PINPad Pro (SP30)
- Smart POS+ (E700)
- Smart Terminal (A920)
- Smart Flex (E600)
- First Data FD150 Terminal
- Ingenico Desk 3500 Terminal
- Payments Hub Virtual Terminal
- Payanywhere App
- Authorize.net gateway
- Cluster
- Wellnessliving
- Payanywhere 2-in-1 card readers
- Payanywhere 3-in-1 card readers|
-
How do I manage online payments?
-
I need help troubleshooting my equipment
- Terminal not turning on
- Terminal not printing
- Slow equipment
- Device is frozen or stuck on processing
- Equipment isn't charging
- My device is not getting any data
- Device keeps getting signed out of session
- How to force stop the terminal?
- Payanywhere card reader not connecting
- Card reader cannot read cards successfully
- Card reader lost connection with my phone/tablet
- Card reader isn't responding
- Forgot or reset your password
- How do I restart or reboot my terminal?
- Clover troubleshooting
- Square troubleshooting
- First Data troubleshooting
- Heartland troubleshooting
- Ingenico troubleshooting
- Bank of America troubleshooting
-
Maintenance & updates
-
Find my response & error code
-
Merchant services
-
Rates & fees
-
Processing & transactions
-
My profile with Sekure
How do I register for Payments Hub?
Your Payment Expert will guide you through the process of setting up your Payments Hub account
- Go to https://www.paymentshub.com.
- We recommend that you use a desktop computer to complete your registration.
- Click register near the bottom of the website.
- Be prepared to enter the following required information:
- Merchant ID # - can be found on your welcome email or recent processing
statement. - First name
- Last name
- Email address (this is your username)
- Merchant ID # - can be found on your welcome email or recent processing
- Fill out the form and click submit.
If you’re registering on behalf of an owner and cannot validate the security questions, the account will be registered with limited access. Limited access allows you to view all transactions and processing-related information, but you won’t be able to edit any account information.