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What does my decline code or error code mean?
Most decline or error codes are universal and are often caused by the issuer not allowing the transaction to go through
We recommend that you ask the customer to call their bank to resolve the issue or provide another payment method.
See the list of general decline codes below to learn more about each individual error code
| 01 | Call Issuer |
| 04 | Pick Up Card (No Fraud) |
| 05 | Do Not Honor |
| 10 | Partial Approval |
| 12 | Invalid Transaction |
| 13 | Card Amount Invalid |
| 14 | Card Number Invalid |
| 15 | No Such Issuer |
| 19 | Re-Enter |
| 51 | Insufficient Funds |
| 54 | Card Expired |
| 55 | Wrong PIN Entered by Card Holder |
| 57 | Service Not Allowed |
| 61 | Customer Exceeds Withdrawal Limit |
| 62 | Restricted SIC Code |
| 63 | Restricted |
| 65 | Customer Exceeds Activity Limit |
| 78 | No Account |
| 97 | CVV Mismatch |