How do I set up employee passcodes on my device?

Note: Only available for Payanywhere Smart Solutions.

Managing employee access to your point-of-sale device is easier with Payanywhere’s Employee Passcodes. Here’s how you can set them up and streamline user management.

What are employee passcodes?

Employee passcodes provide a secure and seamless way for employees to log in and switch between accounts on your point-of-sale device. Each passcode is specific to the user's account (MID), username, and device.

Important: Employees must already have an account on Payments Hub.

Setting up employee passcodes

Log in to the Payanywhere app on your payment terminal using your employee email address and password.
Go to Menu → Settings → PIN Settings.
Enable Employee Passcode.
Enter your preferred passcode and confirm it by inputting it a second time.
Your employee passcode has now been set.
Follow these steps for each employee account.

Tip: If it’s your first time logging into the device, the system will automatically prompt you to set up a passcode.

Switching users with employee passcodes

While logged in, go to Menu → Switch User.
The next user enters their passcode to log in.
The previous user is logged out, and the new user is logged in.

Tip: Passcodes must be created on each device the employee uses.