Payments Hub virtual terminal

How to set up bulk invoicing in Payments Hub?

Bulk invoicing allows you to create and send up to 5,000 invoices at once, streamlining your invoicing process.

Note: Available exclusively with Payments Hub Premium Plus.

Follow these steps to upload and send invoices in bulk:  

Step 1. Access the Bulk Invoicing feature  

  • Navigate to the Invoices page.

  • Select Bulk Invoicing and click Import Invoices.  

Step 2. Download and prepare the template  

  • Click Download the template to obtain a .csv file. 

  • Open the file from your Downloads folder.  

Template guidelines:  

  • Enter invoice details in the designated fields for each invoice.  

  • Do not delete column headers or change their order.  

  • Save the file in its original .csv format.

  • Review the Template Help Chart for additional guidelines and instructions. 

Step 3. Upload your file 

  • Click Choose File (or drag and drop the file) in the Import Invoices window.

  • Attach your .csv file and click Upload

Key notes:  

  • You can remove or change the file by clicking the trash icon.  

  • Uploading the file does not immediately send the invoices. 

  • Progress is displayed during upload; navigating away from the page or logging out will not disrupt the process.  

Step 4. Review uploaded invoices  

Once the upload is complete:  

  • Review any errors and consult the template instructions for fixes.

  • Correct errors in the original .csv file and reupload it if needed.  

Step 5. Send the invoices  

When you’re ready:  

  • Click Send (this action cannot be undone). 

  • Sent invoices will appear under the All Invoices filter.  

Scheduling and Payment notes:  

  • Invoices with a Send Date of today will be sent immediately.  

  • Future-dated invoices will be sent on the scheduled date.  

Step 6. Manage Invoice Alerts  

If you have enabled Invoice Alerts, you will receive an alert for each invoice sent in a bulk upload. To modify your alerts:  

  • Go to Business SettingsCommunication Settings

Important tips for the Bulk Invoicing template:

  • Ensure no more than 5,000 invoices are included per file. For additional invoices, create new files.  
  • Itemized invoices are not supported. 
  • Do not change the template format or save it in a format other than .csv.