- Support Hub
- Getting started with your equipment
- Smart Terminal (A920)
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Getting started with your equipment
- Smart Terminal Mini (A77)
- Smart Terminal Mini (A60)
- Smart Keypad (A80) and Smart PINPad Pro (SP30)
- Smart POS+ (E700)
- Smart Terminal (A920)
- Smart Flex (E600)
- First Data FD150 Terminal
- Ingenico Desk 3500 Terminal
- Pay Anywhere 2-in-1 card readers
- Pay Anywhere 3-in-1 card readers
- Payments Hub Virtual Terminal
- Payanywhere App
- Authorize.net gateway
- Cluster
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How do I manage online payments?
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I need help troubleshooting my equipment
- Terminal not turning on
- Terminal not printing
- Slow equipment
- Device is frozen or stuck on processing
- Equipment isn't charging
- My device is not getting any data
- Device keeps getting signed out of session
- How to force stop the terminal?
- Payanywhere card reader not connecting
- Card reader cannot read cards successfully
- Card reader lost connection with my phone/tablet
- Card reader isn't responding
- Forgot or reset your password
- How do I restart or reboot my terminal?
- Clover troubleshooting
- Square troubleshooting
- First Data troubleshooting
- Heartland troubleshooting
- Ingenico troubleshooting
- Bank of America troubleshooting
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Maintenance & updates
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Find my response & error code
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Merchant services
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Rates & fees
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Processing & transactions
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My profile with Sekure
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Quickbooks Integration
How to power up your Smart Terminal
- Charge the terminal by inserting the charging cord in the charging port located on the left side of the terminal.
- Turn the terminal on by pressing and holding the power button located on the right side of the terminal.
For optimal battery life, it is recommended to charge the terminal overnight or power it down at the end of the day. Additionally, ensure that the terminal has a battery life of over 30% to ensure all functions work correctly.