---
title: How to manage Payments Hub Plan?
description: Discover the Payments Hub Tiers that fit your needs and revolutionize the way you handle transactions
---

X

[Skip to content](https://support.sekuremerchants.com/how-to-manage-payments-hub-plan#main-content)

English

Show submenu for translations

![sekure-logo-gif-b-m.gif\]](https://support.sekuremerchants.com/hs-fs/hubfs/Logos/sekure-logo-gif-b-m.gif?width=120&height=52&name=sekure-logo-gif-b-m.gif)

- [Support Hub](https://support.sekuremerchants.com/)

Open main navigation

Close main navigation

- [Support Hub](https://support.sekuremerchants.com/)
- English
  
  Show submenu for translations
- [Contact us](https://sekuremerchants.com/contact-us/)

[Contact us](https://sekuremerchants.com/contact-us/)

 Hello. How can we help you?

- There are no suggestions because the search field is empty.

1. [Support Hub](https://support.sekuremerchants.com/?hsLang=en)
2. [How do I manage online payments?](https://support.sekuremerchants.com/how-do-i-manage-online-payments?hsLang=en)

# How to manage Payments Hub Plan?

## Payments Hub plans

Payments Hub offers Free, Premium, and Premium Plus plans. The Free plan provides users the essentials from statements and reports to managing transactions and batching. Upgrade to our Premium or Premium Plus plans to unlock advanced features and exclusive benefits that will help your business thrive beyond the capabilities of our Free plan.

 With Premium or Premium Plus plans you get access to reputation management tools, gift cards, payment link options, advanced invoicing and more. See the breakdown below for more details. 

- Payanywhere Loyalty is available at an additional cost to merchants on Payments Hub Premium Plus with Payanywhere equipment processing on EPX.

![Payments Hub plans](https://support.sekuremerchants.com/hs-fs/hubfs/support/Payments%20Hub%20plans.png?width=562&height=631&name=Payments%20Hub%20plans.png)

### Premium Plus free trial

As a new merchant, you are automatically enrolled in a 60-day free trial of the Premium Plus Plan. After the trial, you will be charged $29.95/mo, unless you choose to downgrade to the Premium or Free plan.

For more information on the Payments Hub plans and pricing, please view page 5 of [our guide](https://generalmarketingdocs.s3-us-west-2.amazonaws.com/PH_Playbook.pdf).

### To manage your Payments Hub plan:

- Head to your [User Settings](https://www.paymentshub.com/account). 
- Click Manage Plan to upgrade or downgrade your plan (Owners only).

\* If you do not see the Manage Plan option, your account has been grandfathered into the Premium Plus plan and you will continue receiving these features for free, and there is no need to upgrade or downgrade your plan.

If you have any questions or need additional assistance, please contact [Customer Service](https://north-american-bancard.elevio.help/en/articles/2).

- [Getting started with your equipment](https://support.sekuremerchants.com/getting-started-with-your-equipment?hsLang=en#main-content)

    - [Smart Terminal Mini (A77)](https://support.sekuremerchants.com/getting-started-with-your-equipment?hsLang=en#smart-terminal-mini-a77)
    - [Smart Terminal Mini (A60)](https://support.sekuremerchants.com/getting-started-with-your-equipment?hsLang=en#smart-terminal-mini-a60)
    - [Smart Keypad (A80) and Smart PINPad Pro (SP30)](https://support.sekuremerchants.com/getting-started-with-your-equipment?hsLang=en#smart-keypad-a80-and-smart-pinpad-pro-sp30)
    - [Smart POS+ (E700)](https://support.sekuremerchants.com/getting-started-with-your-equipment?hsLang=en#smart-pos-e700)
    - [Smart Terminal (A920)](https://support.sekuremerchants.com/getting-started-with-your-equipment?hsLang=en#smart-terminal-a920)
    - [Smart Flex (E600)](https://support.sekuremerchants.com/getting-started-with-your-equipment?hsLang=en#smart-flex-e600)
    - [First Data FD150 Terminal](https://support.sekuremerchants.com/getting-started-with-your-equipment?hsLang=en#first-data-fd150-terminal)
    - [Ingenico Desk 3500 Terminal](https://support.sekuremerchants.com/getting-started-with-your-equipment?hsLang=en#ingenico-desk-3500-terminal)
    - [Payments Hub Virtual Terminal](https://support.sekuremerchants.com/getting-started-with-your-equipment?hsLang=en#payments-hub-virtual-terminal)
    - [Payanywhere App](https://support.sekuremerchants.com/getting-started-with-your-equipment?hsLang=en#payanywhere-app)
    - [Authorize.net gateway](https://support.sekuremerchants.com/getting-started-with-your-equipment?hsLang=en#authorize-net-gateway)
    - [Cluster](https://support.sekuremerchants.com/getting-started-with-your-equipment?hsLang=en#cluster)
    - [Wellnessliving](https://support.sekuremerchants.com/getting-started-with-your-equipment?hsLang=en#wellnessliving)
    - [Payanywhere 2-in-1 card readers](https://support.sekuremerchants.com/getting-started-with-your-equipment?hsLang=en#payanywhere-2-in-1-card-readers)
    - [Payanywhere 3-in-1 card readers|](https://support.sekuremerchants.com/getting-started-with-your-equipment?hsLang=en#payanywhere-3-in-1-card-readers)
    - [Ingenico Move 5000 Terminal](https://support.sekuremerchants.com/getting-started-with-your-equipment?hsLang=en#ingenico-move-5000-terminal)
    - [Ingenico Desk 2600](https://support.sekuremerchants.com/getting-started-with-your-equipment?hsLang=en#ingenico-desk-2600)
- [How do I manage online payments?](https://support.sekuremerchants.com/how-do-i-manage-online-payments?hsLang=en#main-content)

    - [Payments Hub virtual terminal](https://support.sekuremerchants.com/how-do-i-manage-online-payments?hsLang=en#payments-hub-virtual-terminal)
- [I need help troubleshooting my equipment](https://support.sekuremerchants.com/i-need-help-troubleshooting-my-equipment?hsLang=en#main-content)

    - [Terminal not turning on](https://support.sekuremerchants.com/i-need-help-troubleshooting-my-equipment?hsLang=en#terminal-not-turning-on)
    - [Terminal not printing](https://support.sekuremerchants.com/i-need-help-troubleshooting-my-equipment?hsLang=en#terminal-not-printing)
    - [Slow equipment](https://support.sekuremerchants.com/i-need-help-troubleshooting-my-equipment?hsLang=en#slow-equipment)
    - [Device is frozen or stuck on processing](https://support.sekuremerchants.com/i-need-help-troubleshooting-my-equipment?hsLang=en#device-is-frozen-or-stuck-on-processing)
    - [Equipment isn't charging](https://support.sekuremerchants.com/i-need-help-troubleshooting-my-equipment?hsLang=en#equipment-isnt-charging)
    - [My device is not getting any data](https://support.sekuremerchants.com/i-need-help-troubleshooting-my-equipment?hsLang=en#my-device-is-not-getting-any-data)
    - [Device keeps getting signed out of session](https://support.sekuremerchants.com/i-need-help-troubleshooting-my-equipment?hsLang=en#device-keeps-getting-signed-out-of-session)
    - [How to force stop the terminal?](https://support.sekuremerchants.com/i-need-help-troubleshooting-my-equipment?hsLang=en#how-to-force-stop-the-terminal)
    - [Payanywhere card reader not connecting](https://support.sekuremerchants.com/i-need-help-troubleshooting-my-equipment?hsLang=en#payanywhere-card-reader-not-connecting)
    - [Card reader cannot read cards successfully](https://support.sekuremerchants.com/i-need-help-troubleshooting-my-equipment?hsLang=en#card-reader-cannot-read-cards-successfully)
    - [Card reader lost connection with my phone/tablet](https://support.sekuremerchants.com/i-need-help-troubleshooting-my-equipment?hsLang=en#card-reader-lost-connection-with-my-phone-tablet)
    - [Card reader isn't responding](https://support.sekuremerchants.com/i-need-help-troubleshooting-my-equipment?hsLang=en#card-reader-isnt-responding)
    - [Forgot or reset your password](https://support.sekuremerchants.com/i-need-help-troubleshooting-my-equipment?hsLang=en#forgot-or-reset-your-password)
    - [How do I restart or reboot my terminal?](https://support.sekuremerchants.com/i-need-help-troubleshooting-my-equipment?hsLang=en#how-do-i-restart-or-reboot-my-terminal)
    - [Clover troubleshooting](https://support.sekuremerchants.com/i-need-help-troubleshooting-my-equipment?hsLang=en#clover-troubleshooting)
    - [Square troubleshooting](https://support.sekuremerchants.com/i-need-help-troubleshooting-my-equipment?hsLang=en#square-troubleshooting)
    - [First Data troubleshooting](https://support.sekuremerchants.com/i-need-help-troubleshooting-my-equipment?hsLang=en#first-data-troubleshooting)
    - [Heartland troubleshooting](https://support.sekuremerchants.com/i-need-help-troubleshooting-my-equipment?hsLang=en#heartland-troubleshooting)
    - [Ingenico troubleshooting](https://support.sekuremerchants.com/i-need-help-troubleshooting-my-equipment?hsLang=en#ingenico-troubleshooting)
    - [Bank of America troubleshooting](https://support.sekuremerchants.com/i-need-help-troubleshooting-my-equipment?hsLang=en#bank-of-america-troubleshooting)
- [Maintenance & updates](https://support.sekuremerchants.com/maintenance-updates?hsLang=en#main-content)

    - [How do I care for the printer on my device?](https://support.sekuremerchants.com/maintenance-updates?hsLang=en#how-do-i-care-for-the-printer-on-my-device)
    - [How can I update software on my device?](https://support.sekuremerchants.com/maintenance-updates?hsLang=en#how-can-i-update-software-on-my-device)
    - [Equipment care](https://support.sekuremerchants.com/maintenance-updates?hsLang=en#equipment-care)
    - [Receipts](https://support.sekuremerchants.com/maintenance-updates?hsLang=en#receipts)
- [Find my response & error code](https://support.sekuremerchants.com/find-my-response-error-code?hsLang=en#main-content)

    - [General Codes on your POS](https://support.sekuremerchants.com/find-my-response-error-code?hsLang=en#general-codes-on-your-pos)
    - [First Data specific error codes](https://support.sekuremerchants.com/find-my-response-error-code?hsLang=en#first-data-specific-error-codes)
- [Merchant services](https://support.sekuremerchants.com/merchant-services?hsLang=en#main-content)

    - [Funding](https://support.sekuremerchants.com/merchant-services?hsLang=en#funding)
    - [My payment expert](https://support.sekuremerchants.com/merchant-services?hsLang=en#my-payment-expert)
    - [PCI Plus](https://support.sekuremerchants.com/merchant-services?hsLang=en#pci-plus)
- [Rates & fees](https://support.sekuremerchants.com/rates-fees?hsLang=en#main-content)

    - [My statements](https://support.sekuremerchants.com/rates-fees?hsLang=en#my-statements)
    - [Pricing](https://support.sekuremerchants.com/rates-fees?hsLang=en#pricing)
- [Processing & transactions](https://support.sekuremerchants.com/processing-transactions?hsLang=en#main-content)

    - [View payment and fee information](https://support.sekuremerchants.com/processing-transactions?hsLang=en#view-payment-and-fee-information)
    - [High volumes and transactions](https://support.sekuremerchants.com/processing-transactions?hsLang=en#high-volumes-and-transactions)
    - [Accepting payments](https://support.sekuremerchants.com/processing-transactions?hsLang=en#accepting-payments)
    - [NFC Payments](https://support.sekuremerchants.com/processing-transactions?hsLang=en#nfc-payments)
    - [How to process a refund or void a transaction](https://support.sekuremerchants.com/processing-transactions?hsLang=en#how-to-process-a-refund-or-void-a-transaction)
    - [Quickbooks integration](https://support.sekuremerchants.com/processing-transactions?hsLang=en#quickbooks-integration)
- [My profile with Sekure](https://support.sekuremerchants.com/my-profile-with-sekure?hsLang=en#main-content)

    - [Tax information](https://support.sekuremerchants.com/my-profile-with-sekure?hsLang=en#tax-information)
    - [Managing my account](https://support.sekuremerchants.com/my-profile-with-sekure?hsLang=en#managing-my-account)
    - [I need to close my account](https://support.sekuremerchants.com/my-profile-with-sekure?hsLang=en#i-need-to-close-my-account)
    - [Equipment](https://support.sekuremerchants.com/my-profile-with-sekure?hsLang=en#equipment)
    - [Refer-a-friend](https://support.sekuremerchants.com/my-profile-with-sekure?hsLang=en#refer-a-friend)

- [Home](https://sekuremerchants.com/)
- [Equipment](https://sekuremerchants.com/equipment/)
- [Starting a new business](https://sekuremerchants.com/new-business/)
- [Resources](https://sekuremerchants.com/blog/)
- [Rates](https://sekuremerchants.com/rates/)
- [Meet your Payment Experts](https://sekuremerchants.com/meet-your-payment-expert/)
- [Newsletter](https://sekuremerchants.com/blog/)
- [Contact us](https://sekuremerchants.com/contact-us/)

[![Chill listening crop-3](https://support.sekuremerchants.com/hs-fs/hubfs/Logos/Sekure_Knowledge-base_Logo-footer-tm.png?width=125&height=55&name=Sekure_Knowledge-base_Logo-footer-tm.png "Chill listening crop-3")](https://sekuremerchants.com/)

Support Hub

<https://www.facebook.com/SekurePaymentExperts> <https://www.instagram.com/SekurePaymentExperts/> <https://twitter.com/SekureExperts> <https://www.linkedin.com/company/sekurepaymentexperts/> <https://www.youtube.com/channel/UCMkp6Tm70C3cQBZ_gS0G-Ow/>

Copyright © 2025, Sekure Payment Experts

```json
{
  "@context" : "http://schema.org",
  "@type" : "Organization",
  "address" : {
    "@type" : "PostalAddress",
    "addressCountry" : "United States",
    "addressLocality" : "New York",
    "addressRegion" : "NY",
    "postalCode" : "10018",
    "streetAddress" : "104 W 40th Street, 5th floor "
  },
  "alternateName" : "Sekure Merchant Solutions",
  "areaServed" : {
    "@type" : "GeoCircle",
    "geoMidpoint" : {
      "@type" : "GeoCoordinates",
      "latitude" : "40.733231",
      "longitude" : "-73.991119"
    },
    "geoRadius" : "150 km"
  },
  "description" : "credit card payment processing experts for all types of merchants",
  "email" : "info@sekuremerchants.com",
  "image" : "https://blog.sekuremerchants.com/hubfs/Hero/blog-sekure-hero.jpg",
  "logo" : "https://4438792.fs1.hubspotusercontent-na3.net/hubfs/4438792/Sekure%20Logo%20Full-1.png",
  "mainEntityOfPage" : {
    "@id" : "https://support.sekuremerchants.com/how-to-manage-payments-hub-plan",
    "@type" : "WebPage",
    "description" : "Discover the Payments Hub Tiers that fit your needs and revolutionize the way you handle transactions"
  },
  "naics" : "522320",
  "name" : "Sekure Payment Experts",
  "sameAs" : [ "https://www.facebook.com/sekuremerchants", "https://twitter.com/sekuremerchants", "https://www.linkedin.com/company/sekure-merchant-solutions", "https://www.instagram.com/sekure_merchant_solutions/" ],
  "telephone" : "1 (866) 710-7384",
  "url" : "https://sekuremerchants.com/"
}
```