- Support Hub
- Getting started with your equipment
- Ingenico Desk 3500 Terminal
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Getting started with your equipment
- Smart Terminal Mini (A77)
- Smart Terminal Mini (A60)
- Smart Keypad (A80) and Smart PINPad Pro (SP30)
- Smart POS+ (E700)
- Smart Terminal (A920)
- Smart Flex (E600)
- First Data FD150 Terminal
- Ingenico Desk 3500 Terminal
- Pay Anywhere 2-in-1 card readers
- Pay Anywhere 3-in-1 card readers
- Payments Hub Virtual Terminal
- Payanywhere App
- Authorize.net gateway
- Cluster
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How do I manage online payments?
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I need help troubleshooting my equipment
- Terminal not turning on
- Terminal not printing
- Slow equipment
- Device is frozen or stuck on processing
- Equipment isn't charging
- My device is not getting any data
- Device keeps getting signed out of session
- How to force stop the terminal?
- Payanywhere card reader not connecting
- Card reader cannot read cards successfully
- Card reader lost connection with my phone/tablet
- Card reader isn't responding
- Forgot or reset your password
- How do I restart or reboot my terminal?
- Clover troubleshooting
- Square troubleshooting
- First Data troubleshooting
- Heartland troubleshooting
- Ingenico troubleshooting
- Bank of America troubleshooting
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Maintenance & updates
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Find my response & error code
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Merchant services
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Rates & fees
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Processing & transactions
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My profile with Sekure
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Quickbooks Integration
How do I power up my Ingenico Desk 3500 terminal?
Follow these quick steps to power up your Ingenico Desk 3500 terminal for the first time
- Connect the two-part power supply cables.
- Plug one end of the combined cables into a power outlet. The other end will go into the magic box port marked with a lightning bolt.
- The terminal will automatically boot up, showing various splash screens, and the device will settle on an idle ready or welcome screen, indicating your device is ready to use.