- Support Hub
- Getting started with your equipment
- Authorize.net gateway
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Getting started with your equipment
- Smart Terminal Mini (A77)
- Smart Terminal Mini (A60)
- Smart Keypad (A80) and Smart PINPad Pro (SP30)
- Smart POS+ (E700)
- Smart Terminal (A920)
- Smart Flex (E600)
- First Data FD150 Terminal
- Ingenico Desk 3500 Terminal
- Payments Hub Virtual Terminal
- Payanywhere App
- Authorize.net gateway
- Cluster
- Wellnessliving
- Payanywhere 2-in-1 card readers
- Payanywhere 3-in-1 card readers|
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How do I manage online payments?
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I need help troubleshooting my equipment
- Terminal not turning on
- Terminal not printing
- Slow equipment
- Device is frozen or stuck on processing
- Equipment isn't charging
- My device is not getting any data
- Device keeps getting signed out of session
- How to force stop the terminal?
- Payanywhere card reader not connecting
- Card reader cannot read cards successfully
- Card reader lost connection with my phone/tablet
- Card reader isn't responding
- Forgot or reset your password
- How do I restart or reboot my terminal?
- Clover troubleshooting
- Square troubleshooting
- First Data troubleshooting
- Heartland troubleshooting
- Ingenico troubleshooting
- Bank of America troubleshooting
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Maintenance & updates
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Find my response & error code
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Merchant services
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Rates & fees
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Processing & transactions
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My profile with Sekure
How do I obtain my Authorize.net API login ID and transaction key?
To obtain the API login ID and transaction key:
- Log into the merchant interface.
- Select "account" from the main toolbar.
- Click "settings" in the main left-side menu.
- Click "API credentials and keys."
- Click "new transaction key." When requesting a new transaction key, you may choose to turn off the old transaction key by clicking the box titled "disable old transaction key immediately."
- Click "submit" to continue.
- Request and enter PIN for verification.
- Your new transaction key will be displayed.
If the 'disable old transaction key immediately' box isn't checked, the old transaction key will automatically expire in 24 hours. When the box is checked, the transaction key will expire immediately.
Be sure to store the transaction key in a very safe place. Don't share it with anyone, as it's used to protect your transactions.
The system-generated transaction key is similar to a password and is used to authenticate requests submitted to the gateway. The request will be rejected if a request cannot be authenticated using the transaction key. You may generate a new transaction key as often as needed.