- Support Hub
- Getting started with your equipment
- Smart Keypad (A80) and Smart PINPad Pro (SP30)
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Getting started with your equipment
- Smart Terminal Mini (A77)
- Smart Terminal Mini (A60)
- Smart Keypad (A80) and Smart PINPad Pro (SP30)
- Smart POS+ (E700)
- Smart Terminal (A920)
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- First Data FD150 Terminal
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- Payments Hub Virtual Terminal
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- Payanywhere 3-in-1 card readers|
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How do I manage online payments?
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I need help troubleshooting my equipment
- Terminal not turning on
- Terminal not printing
- Slow equipment
- Device is frozen or stuck on processing
- Equipment isn't charging
- My device is not getting any data
- Device keeps getting signed out of session
- How to force stop the terminal?
- Payanywhere card reader not connecting
- Card reader cannot read cards successfully
- Card reader lost connection with my phone/tablet
- Card reader isn't responding
- Forgot or reset your password
- How do I restart or reboot my terminal?
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- Bank of America troubleshooting
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Maintenance & updates
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Find my response & error code
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My profile with Sekure
How do I make a sale on my Smart Keypad?
Use this guide to make your first sale on your Smart Keypad
To make a sale, you must first choose a theme. Payanywhere’s default terminal theme works like a traditional credit card terminal. For advanced features such as inventory and open tabs, switch to the retail theme. You can change your theme by going to the settings icon and selecting "settings and theme."
Making a sale with the terminal theme
- Enter a dollar amount on the "new sale" screen.
- Insert an EMV chip card into the terminal or select the desired payment method at the bottom of the screen.
- Your customer will sign and tip if necessary.
- Email, print, or send an SMS text receipt to your customer.
Making a sale with the retail theme
- Add one or more items to your cart.
- Tap "charge" to proceed to checkout or "create ticket" to create an open ticket.
- Insert an EMV chip card into the terminal or select the desired payment method on the "checkout" screen.
- Your customer will sign and tip if necessary.
- Email, print, or send an SMS text receipt to your customer.