--- title: How do I fix First Data VXN error 53? description: Follow this guide to fix First data VXN error 53 which signifies the terminal is not detecting an internet connection. --- X [Skip to content](https://support.sekuremerchants.com/how-do-i-fix-first-data-53-error#main-content) English Show submenu for translations ![sekure-logo-gif-b-m.gif\]](https://support.sekuremerchants.com/hs-fs/hubfs/Logos/sekure-logo-gif-b-m.gif?width=120&height=52&name=sekure-logo-gif-b-m.gif) - [Support Hub](https://support.sekuremerchants.com/) Open main navigation Close main navigation - [Support Hub](https://support.sekuremerchants.com/) - English Show submenu for translations - [Contact us](https://sekuremerchants.com/contact-us/) [Contact us](https://sekuremerchants.com/contact-us/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Support Hub](https://support.sekuremerchants.com/?hsLang=en) 2. [Find my response & error code](https://support.sekuremerchants.com/find-my-response-error-code?hsLang=en) 3. [First Data specific error codes](https://support.sekuremerchants.com/find-my-response-error-code?hsLang=en#first-data-specific-error-codes) # How do I fix First Data VXN error 53? ## VXN Error 53 signifies the terminal is not detecting an internet connection #### Check your internet To ensure the internet works, we recommend checking your internet connection from a computer. To do this, simply open a browser and visit any new website. If the internet isn't working, try rebooting the router. Unplug any Cat5 wires from the router, then unplug the power chord for the router and wait for over 30 seconds. Plug everything back into the router and test the internet connection by visiting a website from a computer. If this doesn't resolve the problem, contact your internet service provider. #### Try rebooting the terminal Unplug the power and all cables to the terminal. Wait for over 30 seconds and then plug in the chords and turn the terminal on. 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