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General Codes on your POS
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      3. General Codes on your POS

      What does my decline code or error code mean?

      Most decline or error codes are universal and are often caused by the issuer not allowing the transaction to go through

      We recommend that you ask the customer to call their bank to resolve the issue or provide another payment method.

      See the list of general decline codes below to learn more about each individual error code

      01 Call Issuer
      04 Pick Up Card (No Fraud)
      05 Do Not Honor
      10 Partial Approval
      12 Invalid Transaction
      13 Card Amount Invalid
      14 Card Number Invalid
      15 No Such Issuer
      19 Re-Enter
      51 Insufficient Funds
      54 Card Expired
      55 Wrong PIN Entered by Card Holder
      57 Service Not Allowed
      61 Customer Exceeds Withdrawal Limit
      62 Restricted SIC Code
      63 Restricted
      65 Customer Exceeds Activity Limit
      78 No Account
      97 CVV Mismatch