How to reset Clover machine

If your Clover point-of-sale (POS) is freezing, lagging, or showing errors, a clover reset often fixes the issue fast. Below, learn the difference between a soft reset and a factory reset, when to use each, and how to reset clover machine steps on popular Clover devices. We also cover how to turn on your Clover machine after shutdown so you can get back to selling quickly.

Understanding the reset process

A soft reset restarts the device and reloads apps without deleting data. A factory reset erases the device and returns it to its original state, requiring reactivation.

Use a clover reset (soft reset) for minor glitches, app crashes, or connectivity problems. 

Use a factory reset for persistent errors, failed updates, device transfers, or when advised by support.

Common triggers include frozen screens, printer pairing failures, offline payments not syncing, and repeated app crashes.

How to perform a soft reset

For most devices, hold the power button, tap “Power off”, or “Restart”, or “Reboot” and wait for the device to turn off.

If the screen is still accessible, drag down the menu and select “Reboot”.

Need to know how to turn on Clover after shutdown? Press and hold the power button until the Clover logo appears once again.

How to perform a factory reset

Before resetting, close open batches, sync offline payments, back up inventory and receipts in the Clover Web Dashboard, note Wi‑Fi and printer settings, and have your activation code ready for how to reset clover machine procedures.

For most devices:

1. Power on the device.
2. Enter 0000 or tap Quick Access.
3. Tap the gear icon (Settings).
4. Scroll down and select System.
5. Tap Reset Options.
6. Select Erase all data (factory reset).
7. Tap Reset Device.
8. Enter the Owner PIN.

What to do after a factory reset

1. Follow the on‑screen prompts to reactivate the device.
   • You will need an internet/Wi‑Fi connection and an Activation Code.

1. Reconfigure any external hardware, if applicable, including:
   • Printers and Print/Routing Groups
   • Kitchen Display System (KDS)
   • Scanners