---
title: Getting started with your equipment | Support Hub
description: Start here! Getting your equipment set up is easy. Find easy to follow how to guides for your Payanywhere equipment.
---

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1. [Support Hub](https://support.sekuremerchants.com/)
2. [Getting started with your equipment](https://support.sekuremerchants.com/getting-started-with-your-equipment)

# Getting started with your equipment

 Start here! Getting your equipment set up is easy. Find easy to follow how to guides for your Payanywhere equipment.

## Smart Terminal Mini (A77)

- [How do I power up my Smart Terminal Mini (PAX A77)?](https://support.sekuremerchants.com/how-do-i-power-up-my-smart-terminal-mini-a77)
- [How do I connect my Smart Terminal Mini (A77) to Wi-Fi?](https://support.sekuremerchants.com/how-do-i-connect-my-smart-terminal-mini-a77-to-wi-fi)
- [How do I make a sale on my Smart Terminal Mini (A77)?](https://support.sekuremerchants.com/how-do-i-make-a-sale-on-my-smart-terminal-mini-a77)
- [About the Smart Terminal Mini (A77)](https://support.sekuremerchants.com/equipment/about-your-smart-terminal-mini-a77)

## Smart Terminal Mini (A60)

- [About the Smart Terminal Mini](https://support.sekuremerchants.com/about-your-smart-terminal-mini-a60)
- [How do I power up my Smart Terminal Mini?](https://support.sekuremerchants.com/power-on-smart-terminal-mini)
- [How do I connect my Smart Terminal Mini to Wi-Fi?](https://support.sekuremerchants.com/connect-smart-terminal-to-wifi)
- [How do I make a sale on my Smart Terminal Mini?](https://support.sekuremerchants.com/making-a-sale-smart-terminal-mini)

## Smart Keypad (A80) and Smart PINPad Pro (SP30)

- [About the Smart PINPad Pro](https://support.sekuremerchants.com/about-your-payanywhere-smart-pinpad-pro)
- [About the Smart Keypad](https://support.sekuremerchants.com/about-your-smart-keypad)
- [How do I power up my Smart Keypad?](https://support.sekuremerchants.com/how-do-i-power-up-my-smart-keypad)
- [How do I connect my Smart Keypad to the internet or Wi-Fi?](https://support.sekuremerchants.com/how-do-i-connect-my-smart-keypad-to-the-internet-or-wi-fi)
- [How do I change the paper roll on my Smart Keypad?](https://support.sekuremerchants.com/how-do-i-change-the-paper-roll-on-my-smart-keypad)
- [How do I make a sale on my Smart Keypad?](https://support.sekuremerchants.com/how-do-i-make-a-sale-on-my-smart-keypad-terminal)

See less ▼

## Smart POS+ (E700)

- [About the Smart POS+](https://support.sekuremerchants.com/about-your-smart-pos-plus)
- [How do I power up my Smart POS+?](https://support.sekuremerchants.com/how-do-i-power-up-my-smart-pos-plus)
- [How do I connect my Smart POS+ to Wi-Fi?](https://support.sekuremerchants.com/how-do-i-connect-my-smart-pos-plus-to-wifi)
- [How do I change the paper roll in my Smart POS+?](https://support.sekuremerchants.com/how-do-i-change-the-paper-roll-in-my-smart-pos)
- [How do I make a sale on my Smart POS+?](https://support.sekuremerchants.com/how-do-i-make-a-sale-on-my-smart-pos)

## Smart Terminal (A920)

- [About the Smart Terminal](https://support.sekuremerchants.com/about-your-smart-terminal)
- [How to power up your Smart Terminal](https://support.sekuremerchants.com/how-to-power-up-your-smart-terminal)
- [How do I connect my Smart Terminal to Wi-Fi?](https://support.sekuremerchants.com/how-do-i-connect-my-smart-pos-to-wifi)
- [How do I change the paper roll in my smart terminal?](https://support.sekuremerchants.com/how-do-i-change-the-paper-roll-in-my-smart-terminal)
- [How do I make a sale on my smart terminal?](https://support.sekuremerchants.com/how-do-i-make-a-sale-on-my-smart-terminal)

## Smart Flex (E600)

- [About the Smart Flex Terminal](https://support.sekuremerchants.com/about-your-smart-flex-terminal)
- [How do I power up my Smart Flex terminal?](https://support.sekuremerchants.com/how-do-i-power-up-my-smart-flex)
- [How do I connect my Smart Flex terminal to Wi-Fi?](https://support.sekuremerchants.com/how-do-i-connect-my-smart-flex)
- [How do I change the paper roll on my Smart Flex terminal?](https://support.sekuremerchants.com/how-do-i-change-the-paper-roll-on-my-smart-flex-terminal)
- [How do I make a sale on my Smart Flex?](https://support.sekuremerchants.com/how-do-i-make-a-sale-on-my-smart-flex)

## First Data FD150 Terminal

- [About the First Data FD150 terminal](https://support.sekuremerchants.com/about-your-first-data-fd150-terminal)
- [How do I power up my First Data FD150 terminal?](https://support.sekuremerchants.com/how-do-i-power-up-my-first-data-fd150-terminal)
- [FD150 WiFi setup: How to connect the First Data FD150 terminal to WiFi?](https://support.sekuremerchants.com/fd150-wifi-setup)
- [How do I change the paper roll on my First Data FD150 terminal?](https://support.sekuremerchants.com/how-do-i-change-the-paper-roll-on-my-first-data-fd150-terminal)

## Ingenico Desk 3500 Terminal

- [About the Ingenico Desk 3500 terminal](https://support.sekuremerchants.com/about-your-ingenico-desk-3500-terminal)
- [How do I power up my Ingenico Desk 3500 terminal?](https://support.sekuremerchants.com/how-do-i-power-up-my-ingenico-desk-3500-terminal)
- [How do I connect my Ingenico Desk 3500 terminal?](https://support.sekuremerchants.com/how-do-i-connect-my-ingenico-desk-3500-terminal)
- [What is the difference between Desk 3500 and Desk 5000?](https://support.sekuremerchants.com/what-is-the-difference-between-desk-3500-and-desk-5000)

## Payments Hub Virtual Terminal

- [Change language in Payments Hub point of sales system software](https://support.sekuremerchants.com/change-language-in-payments-hub-point-of-sales-system-software)
- [About the Payments Hub Virtual Terminal](https://support.sekuremerchants.com/about-payments-hub)
- [How do I register for Payments Hub?](https://support.sekuremerchants.com/how-do-i-register-for-payments-hub)
- [First time logging into Payments Hub](https://support.sekuremerchants.com/first-time-logging-into-payments-hub)
- [How do I manage my inventory with Payments Hub?](https://support.sekuremerchants.com/how-do-i-manage-my-inventory-payments-hub)

## Payanywhere App

- [About the Payanywhere app](https://support.sekuremerchants.com/about-your-payanywhere-app)
- [Download the Payanywhere app](https://support.sekuremerchants.com/download-the-payanywhere-app)
- [How do I set up my Payanywhere account?](https://support.sekuremerchants.com/how-do-i-set-up-my-payanywhere-account)
- [How do I log into the Payanywhere app?](https://support.sekuremerchants.com/how-do-i-log-into-the-payanywhwere-app)
- [Payanywhere for the visually and hearing impaired](https://support.sekuremerchants.com/payanywhere-for-the-visually-and-hearing-impaired)
- [How do I set up employee passcodes on my device?](https://support.sekuremerchants.com/how-do-i-set-up-employee-passcodes-on-my-device)
- [How to enable Tap to Pay on iPhone](https://support.sekuremerchants.com/how-to-enable-tap-to-pay-on-iphone)

See less ▼

## Authorize.net gateway

- [About the Authorize.Net gateway](https://support.sekuremerchants.com/about-you-authorize.net-gateway)
- [How do I obtain my Authorize.net API login ID and transaction key?](https://support.sekuremerchants.com/how-do-i-obtain-my-authorize.net-api-login-id-and-transaction-key)
- [What browser should I use for Authorize.net?](https://support.sekuremerchants.com/what-browser-should-i-use-for-authorize.net)

## Cluster

- [About Cluster point-of-sale](https://support.sekuremerchants.com/about-cluster-point-of-sale)

## Wellnessliving

- [How to schedule an event on the Wellnessliving app?](https://support.sekuremerchants.com/how-to-schedule-an-event-on-the-wellnessliving-app)

## Payanywhere 2-in-1 card readers

- [About the Payanywhere 2-in-1 card reader](https://support.sekuremerchants.com/about-your-pay-anywhere-2in1-card-reader)
- [How do I connect my Payanywhere 2-in-1 Bluetooth credit card reader to my Apple iOS device?](https://support.sekuremerchants.com/how-do-i-connet-my-2-in-1-card-reader-to-my-ios-device)
- [How do I connect my Payanywhere 2-in-1 Bluetooth Credit Card Reader to my Android device?](https://support.sekuremerchants.com/how-do-i-connect-my-payanywhere-2-in-1-bluetooth-credit-card-reader-to-my-android-device)
- [What do the LEDs on the 2-in-1 card reader mean?](https://support.sekuremerchants.com/what-do-the-leds-on-the-2-in-1-card-reader-mean)

## Payanywhere 3-in-1 card readers|

- [About the Payanywhere 3-in-1 card reader](https://support.sekuremerchants.com/about-your-pay-anywhere-3in1-card-reader)
- [How do I connect my Payanywhere 3-in-1 Bluetooth Credit Card Reader to my Apple iOS device?](https://support.sekuremerchants.com/how-do-i-connect-my-payanywhere-3-in-1-bluetooth-credit-card-reader-to-my-apple-ios-device)
- [How do I connect my Payanywhere 3-in-1 Bluetooth Credit Card Reader to my Android device?](https://support.sekuremerchants.com/how-do-i-connect-my-payanywhere-3-in-1-bluetooth-credit-card-reader-to-my-android-device)
- [What do the LEDs on the 3-in-1 card reader mean?](https://support.sekuremerchants.com/what-do-the-leds-on-the-3-in-1-card-reader-mean)

## Ingenico Move 5000 Terminal

- [About the Ingenico Move 5000 terminal](https://support.sekuremerchants.com/about-the-ingenico-move-5000-terminal)

## Ingenico Desk 2600

- [About the Ingenico Desk 2600 terminal](https://support.sekuremerchants.com/about-the-ingenico-desk-2600-terminal)

- [Getting started with your equipment](https://support.sekuremerchants.com/getting-started-with-your-equipment#main-content)

    - [Smart Terminal Mini (A77)](https://support.sekuremerchants.com/getting-started-with-your-equipment#smart-terminal-mini-a77)
    - [Smart Terminal Mini (A60)](https://support.sekuremerchants.com/getting-started-with-your-equipment#smart-terminal-mini-a60)
    - [Smart Keypad (A80) and Smart PINPad Pro (SP30)](https://support.sekuremerchants.com/getting-started-with-your-equipment#smart-keypad-a80-and-smart-pinpad-pro-sp30)
    - [Smart POS+ (E700)](https://support.sekuremerchants.com/getting-started-with-your-equipment#smart-pos-e700)
    - [Smart Terminal (A920)](https://support.sekuremerchants.com/getting-started-with-your-equipment#smart-terminal-a920)
    - [Smart Flex (E600)](https://support.sekuremerchants.com/getting-started-with-your-equipment#smart-flex-e600)
    - [First Data FD150 Terminal](https://support.sekuremerchants.com/getting-started-with-your-equipment#first-data-fd150-terminal)
    - [Ingenico Desk 3500 Terminal](https://support.sekuremerchants.com/getting-started-with-your-equipment#ingenico-desk-3500-terminal)
    - [Payments Hub Virtual Terminal](https://support.sekuremerchants.com/getting-started-with-your-equipment#payments-hub-virtual-terminal)
    - [Payanywhere App](https://support.sekuremerchants.com/getting-started-with-your-equipment#payanywhere-app)
    - [Authorize.net gateway](https://support.sekuremerchants.com/getting-started-with-your-equipment#authorize-net-gateway)
    - [Cluster](https://support.sekuremerchants.com/getting-started-with-your-equipment#cluster)
    - [Wellnessliving](https://support.sekuremerchants.com/getting-started-with-your-equipment#wellnessliving)
    - [Payanywhere 2-in-1 card readers](https://support.sekuremerchants.com/getting-started-with-your-equipment#payanywhere-2-in-1-card-readers)
    - [Payanywhere 3-in-1 card readers|](https://support.sekuremerchants.com/getting-started-with-your-equipment#payanywhere-3-in-1-card-readers)
    - [Ingenico Move 5000 Terminal](https://support.sekuremerchants.com/getting-started-with-your-equipment#ingenico-move-5000-terminal)
    - [Ingenico Desk 2600](https://support.sekuremerchants.com/getting-started-with-your-equipment#ingenico-desk-2600)
- [How do I manage online payments?](https://support.sekuremerchants.com/how-do-i-manage-online-payments#main-content)

    - [Payments Hub virtual terminal](https://support.sekuremerchants.com/how-do-i-manage-online-payments#payments-hub-virtual-terminal)
- [I need help troubleshooting my equipment](https://support.sekuremerchants.com/i-need-help-troubleshooting-my-equipment#main-content)

    - [Terminal not turning on](https://support.sekuremerchants.com/i-need-help-troubleshooting-my-equipment#terminal-not-turning-on)
    - [Terminal not printing](https://support.sekuremerchants.com/i-need-help-troubleshooting-my-equipment#terminal-not-printing)
    - [Slow equipment](https://support.sekuremerchants.com/i-need-help-troubleshooting-my-equipment#slow-equipment)
    - [Device is frozen or stuck on processing](https://support.sekuremerchants.com/i-need-help-troubleshooting-my-equipment#device-is-frozen-or-stuck-on-processing)
    - [Equipment isn't charging](https://support.sekuremerchants.com/i-need-help-troubleshooting-my-equipment#equipment-isnt-charging)
    - [My device is not getting any data](https://support.sekuremerchants.com/i-need-help-troubleshooting-my-equipment#my-device-is-not-getting-any-data)
    - [Device keeps getting signed out of session](https://support.sekuremerchants.com/i-need-help-troubleshooting-my-equipment#device-keeps-getting-signed-out-of-session)
    - [How to force stop the terminal?](https://support.sekuremerchants.com/i-need-help-troubleshooting-my-equipment#how-to-force-stop-the-terminal)
    - [Payanywhere card reader not connecting](https://support.sekuremerchants.com/i-need-help-troubleshooting-my-equipment#payanywhere-card-reader-not-connecting)
    - [Card reader cannot read cards successfully](https://support.sekuremerchants.com/i-need-help-troubleshooting-my-equipment#card-reader-cannot-read-cards-successfully)
    - [Card reader lost connection with my phone/tablet](https://support.sekuremerchants.com/i-need-help-troubleshooting-my-equipment#card-reader-lost-connection-with-my-phone-tablet)
    - [Card reader isn't responding](https://support.sekuremerchants.com/i-need-help-troubleshooting-my-equipment#card-reader-isnt-responding)
    - [Forgot or reset your password](https://support.sekuremerchants.com/i-need-help-troubleshooting-my-equipment#forgot-or-reset-your-password)
    - [How do I restart or reboot my terminal?](https://support.sekuremerchants.com/i-need-help-troubleshooting-my-equipment#how-do-i-restart-or-reboot-my-terminal)
    - [Clover troubleshooting](https://support.sekuremerchants.com/i-need-help-troubleshooting-my-equipment#clover-troubleshooting)
    - [Square troubleshooting](https://support.sekuremerchants.com/i-need-help-troubleshooting-my-equipment#square-troubleshooting)
    - [First Data troubleshooting](https://support.sekuremerchants.com/i-need-help-troubleshooting-my-equipment#first-data-troubleshooting)
    - [Heartland troubleshooting](https://support.sekuremerchants.com/i-need-help-troubleshooting-my-equipment#heartland-troubleshooting)
    - [Ingenico troubleshooting](https://support.sekuremerchants.com/i-need-help-troubleshooting-my-equipment#ingenico-troubleshooting)
    - [Bank of America troubleshooting](https://support.sekuremerchants.com/i-need-help-troubleshooting-my-equipment#bank-of-america-troubleshooting)
- [Maintenance & updates](https://support.sekuremerchants.com/maintenance-updates#main-content)

    - [How do I care for the printer on my device?](https://support.sekuremerchants.com/maintenance-updates#how-do-i-care-for-the-printer-on-my-device)
    - [How can I update software on my device?](https://support.sekuremerchants.com/maintenance-updates#how-can-i-update-software-on-my-device)
    - [Equipment care](https://support.sekuremerchants.com/maintenance-updates#equipment-care)
    - [Receipts](https://support.sekuremerchants.com/maintenance-updates#receipts)
- [Find my response & error code](https://support.sekuremerchants.com/find-my-response-error-code#main-content)

    - [General Codes on your POS](https://support.sekuremerchants.com/find-my-response-error-code#general-codes-on-your-pos)
    - [First Data specific error codes](https://support.sekuremerchants.com/find-my-response-error-code#first-data-specific-error-codes)
- [Merchant services](https://support.sekuremerchants.com/merchant-services#main-content)

    - [Funding](https://support.sekuremerchants.com/merchant-services#funding)
    - [My payment expert](https://support.sekuremerchants.com/merchant-services#my-payment-expert)
    - [PCI Plus](https://support.sekuremerchants.com/merchant-services#pci-plus)
- [Rates & fees](https://support.sekuremerchants.com/rates-fees#main-content)

    - [My statements](https://support.sekuremerchants.com/rates-fees#my-statements)
    - [Pricing](https://support.sekuremerchants.com/rates-fees#pricing)
- [Processing & transactions](https://support.sekuremerchants.com/processing-transactions#main-content)

    - [View payment and fee information](https://support.sekuremerchants.com/processing-transactions#view-payment-and-fee-information)
    - [High volumes and transactions](https://support.sekuremerchants.com/processing-transactions#high-volumes-and-transactions)
    - [Accepting payments](https://support.sekuremerchants.com/processing-transactions#accepting-payments)
    - [NFC Payments](https://support.sekuremerchants.com/processing-transactions#nfc-payments)
    - [How to process a refund or void a transaction](https://support.sekuremerchants.com/processing-transactions#how-to-process-a-refund-or-void-a-transaction)
    - [Quickbooks integration](https://support.sekuremerchants.com/processing-transactions#quickbooks-integration)
- [My profile with Sekure](https://support.sekuremerchants.com/my-profile-with-sekure#main-content)

    - [Tax information](https://support.sekuremerchants.com/my-profile-with-sekure#tax-information)
    - [Managing my account](https://support.sekuremerchants.com/my-profile-with-sekure#managing-my-account)
    - [I need to close my account](https://support.sekuremerchants.com/my-profile-with-sekure#i-need-to-close-my-account)
    - [Equipment](https://support.sekuremerchants.com/my-profile-with-sekure#equipment)
    - [Refer-a-friend](https://support.sekuremerchants.com/my-profile-with-sekure#refer-a-friend)

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